Hi. I just wanted to upgrade my Qcad installation and when I do try to access the download link received through email on 2025-06-10 21:34:56 UTC, I do get an error message saying "Item no longer available. The merchant has deleted the item you are attempting to buy. We recommend you contact the merchant directly to find out if it is still possible to obtain the item."
How I can access the downloads again?
P.S. The download page is asking me for Order reference like: "For example: QIIXJXNUI or QIIXJXNUI#1" but my "Order ID" is a six digits number. I never received a "QIIXJXNUI" number.
Item no longer available
Moderator: andrew
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Always indicate your operating system and QCAD version.
Attach drawing files and screenshots.
Post one question per topic.
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andrew
- Site Admin
- Posts: 8789
- Joined: Fri Mar 30, 2007 6:07 am
Re: Item no longer available
Hello,
We are no longer using the services of our previous e-commerce provider "Sendowl" due to a massive overnight price increase by almost 3000%.
We sent a new download link and explanation to the e-mail address that was used for your purchase. Please check your spam folder for an e-mail with the subject "QCAD: New Download Link".
I can also forward that link to you again, but would need your order ID or the e-mail address used for your purchase. Please contact me by e-mail (info@ribbonsoft.com) or private message for this.
We are no longer using the services of our previous e-commerce provider "Sendowl" due to a massive overnight price increase by almost 3000%.
We sent a new download link and explanation to the e-mail address that was used for your purchase. Please check your spam folder for an e-mail with the subject "QCAD: New Download Link".
I can also forward that link to you again, but would need your order ID or the e-mail address used for your purchase. Please contact me by e-mail (info@ribbonsoft.com) or private message for this.